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Product Forums

Have a question about your product? Explore our product forums:

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Community Activity

Thermostat wiring question

I have HEAT ONLY on a 5-wire thermostat. Is this Nest compatible? Does it require a c-wire?I have a Green, White, Blue, Yellow, and Red wire.... and the R and Rc are jumped to each other.This means all six terminals on my thermostat are connected to ...

cnest by Community Member
  • 16 Views
  • 0 replies
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QR code and Setup Key rubbed off back of Doorbell

We some adhesive product to help secure doorbell when mounting. When I took it down, all info has worn off the back - QR code, setup key, serial number - all disappeared. I changed network, and need to reset doorbell to re-add it to Home. How can I d...

Jollywood by Community Member
  • 24 Views
  • 0 replies
  • 0 kudos

Unable to connect Nest Hub max to virgin media

Hi everyone,I'm not tech savvy, so apologies in advance. We've just switched to virgin media. I've factory reset our max hub, but when I go to connect it to the new network, it says:"Your Nest Hub Max was set up successfully but can't be found. Make ...

sgoacher by Community Member
  • 24 Views
  • 0 replies
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Google Chromecast 4K no connection to 5 Ghz-Mobile Hotspot

Hello guys,First of all I want to apologize for my bad english, it is not my native language!I have the Google Chromecast 4K (https://store.google.com/us/product/chromecast_google_tv?hl=en-US) and a problem:I am using my Mobile Hotspot because I have...

Cannot log in to existing account

My partner knows login details but 2step verification sends to his old non existent phone, unable to get past this, any help is welcome.

Debs0 by Community Member
  • 28 Views
  • 0 replies
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Thermostat will not link to heat link

I have tried all the various methods to connect the thermostat to the heat link, but nothing works. The green light on the thermostat flashes as its trying to connect, and the blue link on the heat link flashes blue but will not connect. Does this me...

Deborah3 by Community Member
  • 27 Views
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  • 0 kudos

Nest e160 error

Hello, I switched my Nest E thermostat from cool to heat this morning for the first time in about a month or so. I then started receiving the E160 error about every 8-10 minutes. My furnace is running and it is producing heat. When I looked up the E1...

Gwands by Community Member
  • 29 Views
  • 0 replies
  • 0 kudos

Cant get into account

I am unable to get into my account as I have forgotten password and the 2 step verification does not work as I have a new phone number

RJC23 by Community Member
  • 29 Views
  • 0 replies
  • 0 kudos
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