Google Nest Community

Home app can't see working chromecast Audio.

I have a chromecast Audio I've had for years, it continues to work, I can cast from apps on my phone or with Google assistant. The Google Home app cannot see it. It just says it's offline. I'm currently casting to it, it's not offline. More garbage s...

Nest Doorbell No longer notifies any devices

I recently allowed the control of my Wired Nest_Hello Doorbell Camera to be switched to Google Home App (I was asked in the app for control). Since doing this, the doorbell still rings my mechanical doorbell fine in the house, and the camera works to...

Tapo camera goes to information screen

Just purchased a tapo c200. Camera setup and connected to the Google home network without any issue. If I go into the tapo app, the camera comes right up with all its features. However I. The assistant it just comes up with information page (what roo...

How to set-up a 1st generation NEST thermostat that's been reset, after Oct 2025?

I hit reset, thinking it would lead me to reprogram it, but now kaput. Is there anyway I can restart it without Wifi and at least manually use it!? I want to get the thermostat operational again at the wall level, because the house is getting cold! T...

Flood light camera will not connect to home app

Just bought a nest camera and floodlight and it will not connect to the app. Ive been on phone for three hours and its been over a week and no one has helped me do anything but go in circles. Ive troubleshooted everything 4 times now with every tech,...

Request for Full Refund Due to Repeated Device Failures and Refurbished Replacements

Dear Nest Support Team,I am writing to express my profound dissatisfaction with the quality and reliability of the Nest thermostat devices I recently purchased. Within a span of just three months, all three units I bought failed—an outcome that is co...

Phone App Issue

The Home App works fine on my phone. However, on my wife's phone all the NEST info shows up to include the schedules, yet her phone shows NEST as offline. What gives.

Doorbell camera on a RV?

Hey thanks for helping me if you can. Recently started a new life style with the family and we're exploring the states via an RV fulltime. I'm not feeling comfortable drilling into the side of our camper due to water leaking into the inside. Super th...

Unable to Remove an old SmartThings device

I'm unable to remove an old Samsung TV that was linked to my google home via SmartThings. When I navigate to the device there is the option to Unlink SmartThings. However when I select this I am told "Only owners can unlink" I am the only account or ...

Google Nest Battery doorbell and announcements not working

Hi there I have the Best Camera doorbell set up to my WiFi network and it works in terms I can see the doorbell camera footage and I can communicate with the person at the front door. The issue I have is that when the doorbell is rung there is no sou...

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