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Featured Blog Article

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Support changes to our earliest generation Nest Learning Thermostats

Fourteen years ago we introduced the Nest Learning Thermostat, which revolutionized the entire smart home industry. Since then we’ve launched multiple generations of this iconic device designed to help you save energy and money, including the Nest Learning Thermostat (4th gen), our smartest and most...

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Nest not recognizing AC unit

The app only shows my heating and fan. It does not show my cooling equipment. I confirmed the wire to the AC unit has power. I have been with two different agents who helped me check all the wiring and verify that and confirm it’s correct as well as ...

Cooperjd by • Community Member
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Nest Wifi point

I have a Nest Wifi point with no QR code and I am having trouble connecting it to my Wi-Fi system

4kidsjoe by • Community Member
  • 21 Views
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Connecting nest thermostat to heat link

Hi, I have recently bought a house and they have kindly left google nest. I have factory reset the thermostat and made an account. I cannot connect the thermostat to my app or the heat link. I have tried everything possible online but cannot get it t...

Can't change WiFi with Nest Hello Doorbell

Hello - We are trying to reset our nest hello doorbell after changing internet provider. It has been frustrating and we initially encountered the NC009 error message on repeated attempts to set it up. We tried to remove the Home and start again. We t...

JohnJ21 by • Community Member
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Replacement offer - Tado thermostat

I received an email telling me support for my Nest thermostat will be discontinued. Google are offering a discount on a Tado thermostat. The email did not tell me how long this offer is open for. As I still have five months to go before support disco...

newbreeze by • Community Member
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New home and Nest thermostat issues

I have just moved into a new home. The previous owner left the Nest thermostat behind for us, but it is connected to their Nest account. I have gone into Settings-Reset but there is no option to reset 'Account Connection'. I also cannot for the life ...

Bigweed by • Community Member
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