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Product Forums

Have a question about your product? Explore our product forums:

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Community Activity

Wireless Nest Camera Offline

My other wireless nest camera works fine at the side. However, the camera at the front is permanently offline. Im going to try a reset tomorrow morning. It was working fine, clear signal where my modem is positioned presently. Beginning January, Im w...

Stock Firmwware

I need to find the file recovery.img to put in the usb port that my nest hub is searching for when i try to reset it witch both button pressed. My nest block after the 4 dot color display. Michel

Mrenaud by Community Member
  • 33 Views
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Two thermostats

I had two separate names for the thermostats on my phone and computer from which I could control the temperature.both have seemed to disappear…. how can I get them back

Dab1224 by Community Member
  • 31 Views
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Home app camera issues on home network

I’m using a Nest Wifi Pro to stream a Nest Cam (indoor, wired) for monitoring my child on my phone or Nest Hubs. Recently, I’ve encountered an issue where the app fails to refresh, showing “Unable to communicate with your network” or “Router is offli...

yoshinobu by Community Member
  • 36 Views
  • 0 replies
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Reconnecting Wired Nest Camera

A new router was installed, switched internet/TV carrier. I have two older wired Nest cameras outside and 3 newer battery Nest cameras outdoor as well. The two older ones were initially installed using Nest app, but were later mitigated over to the G...

LRL by Community Member
  • 40 Views
  • 0 replies
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NEST not maintaining temperature

Set up new 4th Gen NEST and it's not maintaining set temperature, have redone set up , have disabled ECO and now on manual to maintain a steady temperature. How does one fix this ?

Nazareth by Community Member
  • 45 Views
  • 1 replies
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Resolved! Download/Save Nest Event Videos on Ipad/Iphone

These are the Google Home Help Instructions to Download/Save Nest Event Videos on Ipad/Iphone...Note: You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. The maxi...

jriccardi by Community Member
  • 146 Views
  • 7 replies
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Lack Of Customer Service From Google / Nest

I am starting a new post in hopes someone from Google would like to help me with resolving my issue or escalting it to someone who cares to. Current open case is: 4-8196000037545It's been over a week with no response. Honestly it would be easier to h...

AccordXTC by Community Member
  • 41 Views
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Nest Learning Thermostat not working

Hello Forum I’m a little frustrated because my nest thermostat just stopped working on my nest app. It works when your at the device. My Nest Thermostat reported no errors". It is connected WiFi. I have tried all suggestions including restarting and ...

FREDB2 by Community Member
  • 54 Views
  • 1 replies
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