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Featured Blog Article

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New updates to Google Home for camera users: new AI image detection, requested features, and more!

We’re excited to announce holiday themes, garage door detection, the ability to create custom clips, expanded support for the first gen Nest Cam Outdoor, and more. Read on for all the details!

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Rapid flashing green light on Nest Hello Doorbell

I purchased a Nest Hello Doorbell (Gen 1 I think) and I have not been able to get it to have the blue ring. When I wire it to my home or plug it into my computer, it has a rapid flashing green light. I have tried to factory reset it several times, bu...

Shameek1 by • Community Member
  • 1 Views
  • 0 replies
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Heat not working

When calling for heat the air turns on but doesn't start the gas heaters. The emergency heat works as I tested it. I am thinking a wiring issue as I recently changed from a really old termostat.

RZ6 by • Community Member
  • 3 Views
  • 0 replies
  • 0 kudos

How to remove user from Nest app access

There is a person listed as having 'full access' ion the nest app. They are not the owner, I am the owner. I want to remove the person but there is no way to do so. It says that all members are now managed through the Google Home app. However, I am t...

My home max has shutdown. No power no lights.

My home max does not work. There is no power and I can't reset it. No lights are showing. It's not the outlet as other electronics work fine plugged in. The speaker has also worked in the same outlet in the past. I switched outlets and a week later t...

Keeboe by • Community Member
  • 7 Views
  • 0 replies
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Google Nest Doorbell Factory reset NOT working

Google Nest Doorbell Factory reset NOT working. It's a battery connected doorbell. I bought this exactly last year...now it got turned off due to cold temperature and tried to hard reset to connect but hard reset not working at all. Definitely it's w...

Prabhu115 by • Community Member
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  • 0 replies
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No Fan Setting on my Nest

I am trying to set my fan on my nest thermostat to run 24/7. I read the instructions on this site, they all say to go to settings, then fan, then select always run. However, when I go to settings there is no fan sub menu.Thanks in advance!

drkholmes by • Community Member
  • 11 Views
  • 0 replies
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No timer sound

My Google Nest Hub will not play sounds for our timers or alarms. All sound are all the way up. We have factory reset our hub as well and it has not resolved the issue. Hub is also up to date and always connected to our WiFi

Azura6969 by • Community Member
  • 7 Views
  • 0 replies
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Setting up Nest Thermostat

I"m trying to set up a Nest Thermostat and where it asks for the last 4 digits of athe serial number, there is no space to put the number and I can't get past that screen.

Pat81 by • Community Member
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