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Have a question about your product? Explore our product forums:

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Community Activity

Nest learning thermostat heat link

Hiya,I am trying to set up my nest learning thermostat and it wasn't linking to the heat link.I tried a hard reset, but after the yellow light slowly blinks three times nothing happens when I hold the button for 30 seconds.Can anyone tell me what I'm...

Device offline recharge battery

So to help those that have the message of "device offline recharge battery" so I'm come to learn the issue with that is you can't just let your device go dead. Once the battery gets below 10% or 18hrs left. Charge it!! So if you should happen to let ...

Tazz2483 by Community Member
  • 20 Views
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Haven't been refunded for broken thermostat

My NEST thermostat disconnected from Wi-Fi. I wasn't able to reconnect. Google said they would replace broken device. Sent a smoke alarm instead. Took a long time for them to comprehend they sent wrong device. Finally sent a new thermostat. I let it ...

Marcole by Community Member
  • 17 Views
  • 0 replies
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Google Nest point setup

I’m installing an additional point to my existing Nest Wi-Fi router. I get all the way to the end of the set up where it is updating the “bits” and after three minutes times out and doesn’t complete the set up.

tjw7780 by Community Member
  • 25 Views
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  • 0 kudos

Remove Seasonal Savings Message

I control my elderly mother's thermostat remotely. There is a advertisement on the Nest screen and she can't see well enough to remove it. I deleted the message from the phone app, but it's still showing on her thermostat screen. Will the message go ...

jeremygg by Community Member
  • 23 Views
  • 0 replies
  • 0 kudos

cannot turn on my outdoor camera

Hi all,today I would like to recharge my NEST CAMERA and evenif I used the cable to an electric network no leds were turn on. The acmera isn't seen anymore nor reacheable.Also HARD RESET doesn't work. Could someone help me?The warranty finished on 15...

luca69 by Community Member
  • 19 Views
  • 0 replies
  • 0 kudos
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