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Community Activity

Nest audio inoperable

Hey all ..reading online there seems to be a problem with the audio/assistant audio. When I first set the hub up it would respond with audio. Since the update pushed through no music or verbal response is playing back. What should I do?

Tonem by Community Member
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New Phone and number, can’t get into acct

I have an non-migrated Nest account. The nest app accepts my username & password which are correct. However, I recently got a new iPhone & phone number with Verizon. My nest account has my former cell phone # associated with the 2 step authentication...

Kla85743 by Community Member
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Google Nest Wifi point

Hello Google nest community. I have recently purchase a set of 1 router and 2 points with an additional 2 wifi nest points. I am able to connect 4 of the wifi points but are not able to connect with the 5th wifi points. Everytime I tried connecting i...

ricardo_a by Community Member
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Nest Thermostat repeatedly performs software updates

I have a 2nd generation Nest Thermostat that is continuously restarting. It seems that the issue is the Thermostat is continuously downloading a "software update", applying the update, restarting the nest and repeat.Apparently there's nothing in the ...

Brand new Nest Protect can't get Pathway feature to work

I purchased a latest generation Nest Protect last week and set everything up fine in my upstairs hallway but I can't get the 'Pathway' feature to work at all. Everything else works as described and everything in the app itself seems to indicate all f...

E learning

I’m having issues completing the warranty form for a defective base plate. It keeps asking me to refresh the page and sorry we’re having problems with the form. How do I resolve this?

Charlie8 by Community Member
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