Google Nest Community

Nest audio inoperable

Hey all ..reading online there seems to be a problem with the audio/assistant audio. When I first set the hub up it would respond with audio. Since the update pushed through no music or verbal response is playing back. What should I do?

New Phone and number, can’t get into acct

I have an non-migrated Nest account. The nest app accepts my username & password which are correct. However, I recently got a new iPhone & phone number with Verizon. My nest account has my former cell phone # associated with the 2 step authentication...

Nest Hub Max won't play explicit songs even though content filtering is off

I recently swapped a Nest Hub for a Nest Hub Max. Everything has remained identical in my home (wifi/Google Home settings/etc) apart from that change in hardware. I use Spotify with a premium subscription to play music.For some reason, the Nest Hub M...

Google Nest Wifi point

Hello Google nest community. I have recently purchase a set of 1 router and 2 points with an additional 2 wifi nest points. I am able to connect 4 of the wifi points but are not able to connect with the 5th wifi points. Everytime I tried connecting i...

Nest Learning Thermostat installed, WiFi detectd; unable to add device to Nest app remotely.

The router is a 2.4GHz network.The newly installed thermostat is in Arizona. I'm in California. Is it possible to add the device to my Samsung phone that's physically 800 miles away? App controls a recently installed Google Home Mini at the Californi...

Nest Thermostat repeatedly performs software updates

I have a 2nd generation Nest Thermostat that is continuously restarting. It seems that the issue is the Thermostat is continuously downloading a "software update", applying the update, restarting the nest and repeat.Apparently there's nothing in the ...

Brand new Nest Protect can't get Pathway feature to work

I purchased a latest generation Nest Protect last week and set everything up fine in my upstairs hallway but I can't get the 'Pathway' feature to work at all. Everything else works as described and everything in the app itself seems to indicate all f...

E learning

I’m having issues completing the warranty form for a defective base plate. It keeps asking me to refresh the page and sorry we’re having problems with the form. How do I resolve this?

I want to download a list of all the events my camera picks up.

How can I get a history report of the incidents/events my cameras pick up? Just a list, not the videos. My HOA has a thing about dogs barking. My camera picks it up. I just want a list that will tell me how often and how long he barks while I am away...

Where is my photo of my original configuration

This thing is not working at all I followed the configuration now I'm going back to my old thermostat and the photo that I created is not listed

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