Nest hub creep

Hey folks, was playing a video while I was in my kids room and I noticed a separate frame next to the video showing a random guy… he’s definitely not part of the video and I wasn’t making a video call..any ideas? I took a recording of it on my phone.

Google Home problems with connected devices and automations

For the past two days Google Home has stopped playing my automations which have been working for years. It also is reporting that some devices are offline even though I can turn them on/off in the Google Home app but when I use voice, it say they are...

Reset my password

I got a new phone number 

Nest Thermostat N262 Error

I installed a Nest Thermostat about a month ago, but have had to replace the batteries twice when receiving the N262 error code. Based on other articles, it sounds like others have had the same issue. My old thermostat had white to white, green to gr...

Wire comparability and set up

Hi there I want to confirm my current wiring support the new thermostat 

Do I really need two app

Cooling keeps turning off and restarting

I installed a new Nest Pro Thermostat to replace on that seemed to be broken (unresolved Y1 wire issue) It seems installed properly. It is really hot in my house 90° and the new Nest is set for 71°. It starts cooling for a couple of minutes and then ...

I'm on a campaign to tell everyone who will listen- avoid Nest due to scam with "Rush Hour"

Worst customer service I've experienced in YEARS- and that saying something!I don't believe for 1 second a company like google needs multiple DAYS to have a human cancel this service.I made the mistake of installing Nest thermostats at a aging parent...

Cooling turns off suddenly

I installed a new Nest Pro Thermostat to replace on that seemed to be broken (unresolved Y1 wire issue) It seems installed properly. It is really hot in my house 90° and the new Nest is set for 71°. It starts cooling for a couple of minutes and then ...

Nest outdoor cam + floodlight turning on and off, but inaccessible in app

Hi, my nest cam outdoor with floodlight keeps cycling on and off. Any attempt to adjust sensitivity in the app is impossible because all features related to the light are inaccessible.It is off because i can access settings relating to the camera and...