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Featured Blog Article

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Introducing AT&T Connected Life with Google Home

At Google Home, our mission is to create a helpful home that cares for the people inside it. We realize this vision requires a vibrant ecosystem of partners, which is why we are excited to share that we are teaming up with AT&T to launch AT&T Connected Life with Google Home.

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Warranty Process

Trying to process warranty claim, 4 Gen thermostat, but after completing the flow to include personal info and SN, and decision for call back or Chat, error message pops up saying problem with screen refresh. No change, endless loop.No other way appa...

RPM2026 by • Community Member
  • 8 Views
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Nest gen 1 & 2

I bought a premium Nest because it was supposed to be smart and controllable from my phone. The hardware still works perfectly, my Wi-Fi works perfectly — and Google simply flipped a switch and made it dumb on purpose. That’s not progress, that’s pla...

Kstickak by • Community Member
  • 9 Views
  • 0 replies
  • 0 kudos

Nest thermostat gen 2 and 3.

I tried to replace my nest thermostat gen 2 with a gen 3 and I have problems. I installed and all was good, but it didn't activate my heating. I had to download the application in google and this was fine. But because I couldn't make it work. I retun...

jten by • Community Member
  • 16 Views
  • 0 replies
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Major iOS App Issues

Hello. I have searched and not seen anything back from Google but there is definitely an issue with Google Home App on iOS. The app and cameras freeze (circles spinning) and you can’t search video and then go back without exiting app and going back i...

Unable to connect dreamehome

Hi, I have a Dreame L40s ultra and it won't connect to Google home. When I try to connect with "works with Google" I can sign into my account but it says there are no compatible devices. How do I fix this?

Andyflyer by • Community Member
  • 14 Views
  • 0 replies
  • 0 kudos

H71 error. Can I fix it remotely?

Thermostat is complaining it can't connect to heat link and control boiler. This has happened intermittently before and fix is to get it to try again via the thermostat. This time I am away from home - is there any way of getting the thermostat to re...

Xenopodus by • Community Member
  • 14 Views
  • 0 replies
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4th gen thermostat no power

My old nest thermostat used Y1,G,W1,C and Rh and I had no problems. Since they no longer are supporting that model I bought the 4th gen. Hook it up the same, a little light comes on for the level. When I connect it to the base I get nothing at all. W...

Bbanu80 by • Community Member
  • 12 Views
  • 0 replies
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