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Featured Blog Article

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Support changes to our earliest generation Nest Learning Thermostats

Fourteen years ago we introduced the Nest Learning Thermostat, which revolutionized the entire smart home industry. Since then we’ve launched multiple generations of this iconic device designed to help you save energy and money, including the Nest Learning Thermostat (4th gen), our smartest and most...

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Google home hub Black screen

Hi Everyone, I believe most of the hub users have this common issue whereby the screen is having black lines and subsequently turning into black screen. Any idea on how to fix this? I have submit and filled out the form but has not received any form ...

zebbing by • Community Member
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Google cameras

Have external cameras, left on continually; have indoor cameras which are switched on when we go out. We don't want them on, recording us when we're home!Turning each one off and on is a pain. How can I set up to turn the indoor cameras on or off as ...

RSB by • Community Member
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Replacement cord for Nest Audio and Hub

Hello, My cat chewed both the cord for my nest Audio and my Google Home Hub. I believe they are the same plug but I cannot find a replacement anywhere. I have order 6 cords on Amazon that said they were compatible and nothing fits. I can't find anyth...

MelliMell by • Community Member
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Wireless doorbell history

Hello, can someone help please.I had a parcel stolen from outside my house today but more than 3 hours passed from the time it was stolen to the time I arrived home (realised it was stolen). Is there a way for me to view footage that was more than 3 ...

by • Not applicable
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My Google nestbdisplay is locked

Hi, everyone.Few days ago my Google nest display stopped.I tried to reset many times, I already checked the wi-fi, I disconnected many times but, I don't know why, the screen only shows me a gray color with a G letter in the center. What could happen...

Atill by • Community Member
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Can't add Nest E that I removed from Nest app

Nest E thermostat wouldn't hold temperatures. Kept running after temps were reached. Found suggestion that said to factory reset so I did. I also removed the device from my Nest app. Now I can't add it again. On the thermostat under Nest App it says ...

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