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Product Forums

Have a question about your product? Explore our product forums:

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Community Activity

Why is my thermostat screen not on?

The most common reasons for a blank thermostat screen are dead batteries, a power outage, a tripped circuit breaker, faulty wiring, or a failed thermostat. The screen app will be completely dark and unresponsive when there is an issue with power reac...

gbapppro by Community Member
  • 10 Views
  • 0 replies
  • 0 kudos

Nest display won't turn on

My case number is 5-2430000039171.When I picked up the thermostat after 2 hours of recharging, the display told me to reconnect it to the wall mount. I did that, but the display is still not working. I used the app to remove it from my account and tw...

dburnham by Community Member
  • 27 Views
  • 1 replies
  • 0 kudos

Nest 4th gen changing mode automatically

My thermostat has been in heat/cool mode since installing it with a new system in February. Recently I switched it to cool mode and would occasionally open the app or walk by the thermostat and noticed that it had suddenly switched back to heat cool ...

SXA by Community Member
  • 26 Views
  • 0 replies
  • 0 kudos

Nest Access Point

I have been trying to add a nest access point to my google wifi network. At the last stage to connect to google assistant, i get the error message ;KGSK ErrorDomainerror..... Can somwone advise what this means and how to rectify it.Thanks

davewee by Community Member
  • 27 Views
  • 0 replies
  • 0 kudos

Lost camera recording ms and familiar faces

My subscription to nest aware expired while I was out of the country. When I returned I reactivated it. It was dormant for no more than a week or two without paid subscription. All my familiar faces and recordings for the last 30 days are gone. Can I...

Kmax24 by Community Member
  • 39 Views
  • 0 replies
  • 0 kudos

No radio stations

I cannot get any radio stations on my home hub but the mini works fine. The only way I can get a radio station is to cast it from my tablet which seems to defeat the whole google hub. Worked fine until last Thursday. Qld

Vicki3 by Community Member
  • 138 Views
  • 7 replies
  • 0 kudos
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