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Featured Blog Article

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Upcoming changes to our device portfolio - featuring Nest Protect and Nest x Yale Lock

Our vision at Google Home has always been to create a home that takes care of the people inside it and the world around it. But a truly helpful home requires a rich ecosystem of devices and experiences that we can’t build alone. That's why we’ve been building a platform that all device makers and de...

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Nest Aware/Doorbell cameras/Annual cloud service

I have tried several different ways to connect or speak to someone within Nest Aware or Google Customer Service, but there are disconnected phone numbers. The drop-down menus do not give the proper choices, nor is there an option to speak to someone....

Problem with Enabling Audio

Subject: Issue Encountered During Audio Activation on Google TV Streamer SetupDear friends While setting up the Google TV Streamer on my television, I encountered an issue that I have not been able to resolve and I would appreciate any assistance fro...

chromecast and device utility app

Hi there.Not sure if it's the 2nd gen.I'm trying to re-activate it, but it requires the device utility app, which seems unavailable on both my pixel 7, pixel 6 and one of my iphones. Google play tells me it's made for an older version of Android. Yes...

gabichou by • Community Member
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Nest stuck on home icon

HiI changed phones and noticed the nest was no longer connecting, tried a factory reset and now its stuck on the home icon with an arrow and I have tried resetting it and plugging it into a laptop and everything I can see in the help forums and nothi...

Pedro89 by • Community Member
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Nest point continually needs reset

My nest point, after working for over a year with no issues, is now continually coming up as being offline. The mesh connection test shows that the WiFi is strong. The point is plugged in. The only way I have found to reconnect it to the router is to...

Lalosan by • Community Member
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