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Featured Blog Article

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Support changes to our earliest generation Nest Learning Thermostats

Fourteen years ago we introduced the Nest Learning Thermostat, which revolutionized the entire smart home industry. Since then we’ve launched multiple generations of this iconic device designed to help you save energy and money, including the Nest Learning Thermostat (4th gen), our smartest and most...

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2x Google WiFis and IPv6

2 Google Wifis1st connected to ISP router using DHCP, but I also tried using PPPoE with the same results.2nd connected to the 1st one using ethernet.Modes1st Google Wifi is in NAT mode, so that2nd Google Wifi is in bride mode andboth provide seamless...

fulito by • Community Member
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Pet died need the video

HiMy pet sadly paassed away a few weeks back.I have been busy clipping and downloading video footage of her to my laptop.My nest camera stores the last 30 days in the cloud, which has been a great comfort.I would like to disconnect the camera, so I d...

Terrible compatibility with Hive heating system

Does anyone have constant problems with Hive compatibility? Never saying the correct room temp and voice commands never working, always saying the temp has reached it's goal when it has not? Hive system with Google home not the nest thermostat

Evs1980 by • Community Member
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Upgraded to Nest Gen 4

I just upgraded to a Gen 4. The installation was very easy and not difficult to set up. I must say that I am very disappointed with the Google Home App... the status of the Thermostat does not refresh in real time the interface is very clunky and not...

Jeff39 by • Community Member
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Can I have two separate subscriptions on one App?

I currently have a subscription with ADT for my house. I have another camera set up at another home. I want to set up a subscription for the other home.How do I set up the new subscription and share to other family members with the same App? Also to ...

WHFite by • Community Member
  • 17 Views
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Nest mini 2nd generation issue

I have a Google Nest mini 2nd generation. After setting up and working properly for a day or two, it stops working properly. The speaker will say, “Sorry, something is not right. Wait a few minutes and try again. You can also try unplugging your devi...

Stuck in Factory reset mode

My Google Nest Hub 2nd Gen is stuck on factory reset even after going into recovery mode it was working fine and then just went on an endless loop with it restarting and the G logo. I am using the original power supply and have gone through all troub...

JaeTM79 by • Community Member
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Motion detection

My Nest hub max constantly sends me motion detected notifications during the day. I cannot find where to turn this feature off! Any suggestions?

Nest aware subscription

We added two outdoor cameras (gen 2) and we have a nest aware subscription for our gen 1 cameras. We are not getting 24/7 recording with the current subscription. If we change to a new subscription are we going to get 24/7 with both the new and the o...

UK - can’t connect new thermostat to heatlink

Hi, My Nest thermostat stopped working completely (display completely dead) so I bought a 2nd hand one on eBay. I haven’t been able to connect it to my heatlink, however. I have tried holding down the button on the heatlink until I get the pulsing bl...

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