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Community Activity

New nest thermostat not turning on AC unit

Upgraded to a new nest thermostat. Said it was a 30min fix. It turned into 3 hrs and No AC. The thermostat tells me everything from wires aren’t connected to no power. I’m at a loss. Please help.

EricaAnn by Community Member
  • 10 Views
  • 0 replies
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Google nest black screen

Hello I have 2 google nest home devices in my home. Both have been operating fine but one recently just went to a black screen with white vertical lines on each side and a weird green blob in the middle of the screen.I’ve tried to reboot it by holdin...

Solver1 by Community Member
  • 15 Views
  • 1 replies
  • 0 kudos

Replacing Nest Protects in the UK

I have 8 battery version Nest Protects all linked up together and covering not only my own home but also two other flats that I own/rent out in the same converted house - very useful as a landlord to be able to check/test that all NPs are working and...

Nest thermostat 4G won’t display icons

I installed a nest thermostat 4G a couple of days ago and it was working great. Today the app shows the device, but in grey, not in the blue of other devices. The thermostat itself does not give access to anything other than a display about the curre...

Can't remove device from Google Home

I have been plagued by ghost devices for years. i finally figured out where to delete themmyaccount.google.com/device-activitynow google finally recognizes the 1 shield that is still in my home heads up that google's instructions say to setup a new h...

Nest Aware subscription bug and incompetent Google Support

This is the most frustrating customer service experience I've ever had. A really terrible service from Google that has wasted hours of my time with no fix and having to start from the beginning in every support call with broken promises about escalat...

Retty1 by Community Member
  • 20 Views
  • 0 replies
  • 0 kudos

Google Home can not connect.

Google Home gives the error message:"Can not reach Gosund Smart"All Gosund devices work just fine in the Gosund app. I can not get them to work in Home. They have been working just fine for months until a power surge or power outage. I have restarted...

Dropframe by Community Member
  • 46 Views
  • 1 replies
  • 0 kudos
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