topic Re: Routines starting exactly one hour later than planned in Apps / Account

Routines starting exactly one hour later than planned

abellaj — Tue, 31 Aug 2021 21:13:07 GMT

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Original Poster:Tim Cullen

A few similar cases already but none with resolutions.

Google Nest Mini starts the wake up routing exactly one hour later than the time it should. Set up to start at 0650, starts at 0750 instead. Says the correct time, and time zones match so it's not a time zone thing. Times match between the phone and nest. Fortunately I've woken up in time for work at 0650 anyway so far! But this is a frustrating error.

Re: Routines starting exactly one hour later than planned

abellaj — Tue, 31 Aug 2021 21:13:35 GMT

Hi there, Tim.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am sorry to hear that your Routines are late going through. I would make sure that your address, and other personal information is up to date so that your devices have the correct time and date and timezone.

Best Regards,

Brad C.

(Community Specialist)

Re: Routines starting exactly one hour later than planned

James — Fri, 10 Sep 2021 16:22:21 GMT

Hello everyone,

Just wanted to hop in here to see if anyone needed any additional help on this topic? We're here to help if you do. Update us when you can.

Best,

James

Re: Routines starting exactly one hour later than planned

GarrettDS — Mon, 13 Sep 2021 16:32:05 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS