topic Vizo in Apps / Account

Vizo

WILLY473 — Sat, 28 May 2022 15:59:54 GMT

I can't seem to remove my vizo TV from the old home I deleted the home to start over and now it won't disconnect

Re: Vizo

Azarco — Tue, 31 May 2022 21:02:38 GMT

Hey WILLY473,

Thanks for reaching out — let's check this out.

Could you please try clearing the cache and data of your Google Home app then reinstall it? If you'll get the same, result go to the list of apps connected to the Google Account. Sign in to the account, select your Vizio TV> remove.

Hope that helps!

Thanks,

Alex

Re: Vizo

Azarco — Fri, 03 Jun 2022 21:25:22 GMT

Hey WILLY473,

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.

Best,

Alex

Re: Vizo

Azarco — Mon, 06 Jun 2022 20:49:25 GMT

Hey WILLY473,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,
Alex