topic Re: Problem connecting to cloud error in Apps / Account

Problem connecting to cloud error

AlexBot101 — Mon, 24 Jan 2022 17:29:26 GMT

It keeps on saying problem connecting to cloud. every time I press “try again” it does not work it just goes back to the same exact thing. somebody please tell me why this is happening.

Edit: please tell me how to fix this.

Re: Problem connecting to cloud error

Polartizzy — Sat, 11 Jun 2022 14:35:07 GMT

I just purchased several Nest Cam with battery units. In the Google Home setup I also get to the setup of a Nest network and get the "problem connecting to the cloud error". "try again" does not work. Nothing works. Cannot even install or get the camera working. Yes - internet working fine. All rebooted. No problems with the network. It's a Google Nest problem. Please advise.

Re: Problem connecting to cloud error

Brad — Tue, 14 Jun 2022 16:32:04 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards,

Brad

Re: Problem connecting to cloud error

Brad — Fri, 17 Jun 2022 16:51:15 GMT

Hey there,

Just checking in to see if y'all needed more help as there's been a lapse in activity on this thread. Please let us know.

Best regards,

Brad

Re: Problem connecting to cloud error

Brad — Mon, 20 Jun 2022 16:55:46 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.

Best regards,

Brad