topic Re: Tv connection in Apps / Account

Tv connection

Isla — Sat, 02 Jul 2022 12:26:00 GMT

I cant get my app to connect to the tv my phone and tv are connected to the same wifi

Re: Tv connection

JenniferV — Tue, 05 Jul 2022 00:35:30 GMT

Hello Isla,

Thanks for reaching out. I want to understand your concern further.

A few questions: do you have a Chromecast device? If yes, what type of Chromecast device do you have? Are you trying to cast a video content from Chromecast-enabled app to your TV? Are you getting any messages when casting?

I'll look forward to your response.

Thanks,

Jennifer

Re: Tv connection

JenniferV — Mon, 11 Jul 2022 17:51:16 GMT

Hey there,

How's it going? Do you still need help?

Thanks,

Jennifer

Re: Tv connection

JenniferV — Tue, 12 Jul 2022 17:53:29 GMT

Hello Isla,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer