topic Iphone not available when asking to synch devices in Apps / Account

Iphone not available when asking to synch devices

casperse — Fri, 29 Jul 2022 18:40:51 GMT

Hi All

I am having the same problem (For more than a year, I don't want to reinstall my Google home!)

IPhone not available when asking to sync devices o... - Google Nest Community

I can synch all my devices listed in the App 9 integrations but I always get a notification about not being able to sync with my iphone? (Why does it want to sync with my iphone) this is not a IOS or version issue

Is there any way to tell Google home to NOT SYNCH with my iPhone?

I think the problem started a year ago when I added "Google Duo" unfortunately removing it didn't fix my problem

Sorry below screenshot is in Danish but it states that synch was done on 9 devices and failed on my iPhone

(I only have 9 listed integration listed in my Google home app)

Any help is much appreciated I am really getting tired with always having to resync devices

Regards

Casperse

Re: Iphone not available when asking to synch devices

casperse — Fri, 16 Sep 2022 10:57:22 GMT

Anyone? - I still have this problem....

Re: Iphone not available when asking to synch devices

Azarco — Fri, 07 Oct 2022 18:28:15 GMT

Hey casperse,

I know reinstalling your Google Home app is a bit of a handful but it will update your app and if there's an update, it will fix minor issues. Checking your phone system update might help too. Have you tried removing your account and linking it back to your Google Home app?

Best,

Alex

Re: Iphone not available when asking to synch devices

Azarco — Mon, 10 Oct 2022 19:50:11 GMT

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

Re: Iphone not available when asking to synch devices

casperse — Tue, 11 Oct 2022 08:44:38 GMT

iPhone has ben updated over a long period for a Long Time. It’s always the Google home that breaks. I really don’t want to start over again! I just want a way to remove the synch devices to NOT include my phone causing error every time I sync all my devices.

I have so many integration syncing up.

and I don’t want to start over again

Re: Iphone not available when asking to synch devices

Princesss — Tue, 11 Oct 2022 19:50:28 GMT

Hi casperse,

Thanks for the additional info. Can you confirm what iOS version are you using? Also, by any chance, do you have a different phone that we can try on? We'd like to check if there are any issues with using iOS 16 for the Home app.

Keep us posted.

Best,

Princess

Re: Iphone not available when asking to synch devices

Princesss — Fri, 14 Oct 2022 20:05:35 GMT

Hi casperse,

Chiming in-- have you had the chance to see our last post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Iphone not available when asking to synch devices

Jhonleanmel — Sat, 15 Oct 2022 21:33:51 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel