topic Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working in Apps / Account

VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

jordanrose00 — Fri, 10 Sep 2021 15:25:39 GMT

I’m attempting to turn on Personal Results in my Google Assistant app on my iPhone 12 Pro Max (iOS 14.7.1) and for whatever reason no matter how many times I try it simply does not work

I’ve tried it over & over again, uninstalled & reinstalled, and it still doesn’t work

Here’s a video of what keeps happening

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

JWBS — Sun, 12 Sep 2021 20:23:42 GMT

Doesn't work for me either. The described buttons aren't there

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

GarrettDS — Mon, 13 Sep 2021 18:54:01 GMT

Hey there,

Sorry to hear that you're running into a loop when it comes to turning on your Personal Results, I know it can be frustrating, but I'm happy to help.

I was able to find a great article that can help you with this. I would also look into uninstalling and reinstalling the app on your phone or restarting the app after you have turned on that setting.

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

GarrettDS — Thu, 16 Sep 2021 19:43:24 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

JWBS — Fri, 17 Sep 2021 09:31:10 GMT

I've seen that article. It's nonsense. Those are the instructions I'm following and getting nowhere. I'm trying to get Google Assistant to work with About.com and it doesn't show up.

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

JWBS — Fri, 17 Sep 2021 09:32:04 GMT

see above

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

GarrettDS — Fri, 17 Sep 2021 15:15:41 GMT

Hi JWBS,

Sorry to hear that you're still having issues with this. What troubleshooting steps have you taken to resolve this?

Best regards,

Garrett DS

Re: VIDEO ATTACHED: iOS Google Assistant Personal Results Not Working

GarrettDS — Mon, 20 Sep 2021 18:30:53 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS