topic Re: Home app not connecting with nest thermostat in Apps / Account

Home app not connecting with nest thermostat

jrodriguez1175 — Fri, 05 Aug 2022 21:23:57 GMT

Hello, my Google home app doesnt sees my New next thermostat.

Re: Home app not connecting with nest thermostat

MelbaDT — Thu, 11 Aug 2022 08:07:09 GMT

Hey jrodriguez1175,

Sorry to hear about your Nest thermostat. I want to dig deeper into it.

A few questions — what specific Nest thermostat is this? Were you able to set this up and manage it through the Nest app? Also, do you have a migrated Google account or an non-migrated Nest one?

Best,

Melba

Re: Home app not connecting with nest thermostat

MelbaDT — Tue, 16 Aug 2022 03:13:49 GMT

Hey there,

How's it going? Still need our help with your Nest thermostat?

Best,

Melba

Re: Home app not connecting with nest thermostat

MelbaDT — Wed, 17 Aug 2022 03:46:12 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba