topic Re: Nest aware plus subscription issue in Apps / Account

Nest aware plus subscription issue

RB57 — Thu, 04 Aug 2022 20:40:53 GMT

My Nest Aware Plus subscription dropped off of my account when I added two nest cameras that came with a free trial, now I have nothing on my doorbell and limited on my cameras. How to I get my apps to recognize my annual subscription?

Re: Nest aware plus subscription issue

Brad — Mon, 08 Aug 2022 22:16:32 GMT

Hey there,

So sorry to hear that you've been having issues with your subscription, I understand it can be frustrating, but I'm happy to help. When it comes to subscriptions, this article is great as it has information on how Nest Aware works and how to subscribe. Additionally, here is a link on how to manage your subscription once you get going.

Best Regards,

Brad

Re: Nest aware plus subscription issue

aatienza — Fri, 12 Aug 2022 01:19:06 GMT

Hey RB57,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

Re: Nest aware plus subscription issue

aatienza — Sat, 13 Aug 2022 01:59:16 GMT

Hey RB57,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie