topic Rhwire not powered in Apps / Account

Rhwire not powered

janetessaurs — Sat, 13 Aug 2022 21:02:07 GMT

We just returned home from vacation....upstairs thermostat is off line...when run the diagnostics Rh wire is not powered to HVAC

Re: Rhwire not powered

JenniferV — Thu, 18 Aug 2022 01:22:50 GMT

Hi janetessaurs,

Thanks for reaching out. Could you please share a photo on how your Nest Thermostat is wired? Also, are you getting any error code in the Nest app?

I'll look forward to your response.

Thanks,

Jennifer

Re: Rhwire not powered

JenniferV — Sun, 21 Aug 2022 01:26:03 GMT

Hey there,

It's me again. How's it going? Still need help?

Regards,

Jennifer

Re: Rhwire not powered

Jeran — Tue, 23 Aug 2022 18:30:37 GMT

Hey janetessaurs,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran