topic Re: Camera issues in Apps / Account

Camera issues

Eddie74 — Sat, 13 Aug 2022 16:46:54 GMT

Hello I always have a problem connecting to my camera every so often . How can I get a membership or something so I have it connected all the time

Re: Camera issues

janthadeus — Thu, 18 Aug 2022 00:24:53 GMT

Hi Eddie74,

Thanks for visiting the Community. I'm sorry for the trouble and for the delayed response here. May I know if you have a non migrated (legacy) or migrated account? when did the issue start? Also, what type of camera do you have?

Looking forward to your response.

Thanks,

Re: Camera issues

janthadeus — Sun, 21 Aug 2022 00:29:34 GMT

Hi Eddie74,

Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance.

Regards,

Re: Camera issues

janthadeus — Mon, 22 Aug 2022 00:46:22 GMT

Hi there,

It's me again. Just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,