topic Re: My LG soundbar keeps losing connection stating go to Google Home. Everything else works on wifi? in Apps / Account

My LG soundbar keeps losing connection stating go to Google Home. Everything else works on wifi?

abellaj — Thu, 02 Sep 2021 00:39:53 GMT

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Original Poster:Peter Rayner

Google home keeps losing wifi connectivity even though wifi works on everything else?

Re: My LG soundbar keeps losing connection stating go to Google Home. Everything else works on wifi?

Jeran — Mon, 13 Sep 2021 16:59:45 GMT

Hey there Peter,

I apologize for my late response, thank you for your patience! I'd be happy to help you figure out the problem, I just need to ask some questions to better understand the situation:

Are you still experiencing this disconnecting issue?

When did the issue start happening?

What troubleshooting steps have you already tried?

Is the soundbar connected via Bluetooth or Wi-Fi?

Let me know when you get the chance, so I can give you some specific troubleshooting for your scenario. Also, if you had any more questions or concerns for me, please let me know!

Best regards,

Jeran

Re: My LG soundbar keeps losing connection stating go to Google Home. Everything else works on wifi?

Jeran — Thu, 16 Sep 2021 18:07:19 GMT

Hey there Peter,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

Re: My LG soundbar keeps losing connection stating go to Google Home. Everything else works on wifi?

Jeran — Fri, 17 Sep 2021 19:09:57 GMT

Hey there!

We haven't heard back from Peter, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,

Jeran