topic Re: Good morning routine stopped working in Apps / Account

Good morning routine stopped working

Caique — Sun, 28 Aug 2022 06:19:25 GMT

I would like to understand what has happened that my nest mini 2nd generation stopped to answer my good morning routine.. keep saying "sorry I did not undestand you".

Im from brazil, and when i say good morning in english to The nest it works perfectly but if its in portuguese, the error continues.

Hope you guys can help me .

Thanks

Re: Good morning routine stopped working

JenniferV — Thu, 01 Sep 2022 03:11:31 GMT

Hi Caique,

Thanks for reaching out. Let's check on this further.

Quick questions: when did the issue start? Is this only happening with your good morning routine? Please uninstall and reinstall the Google Home and Google Assistant apps. Rebooting your Nest Mini may also help.

Thanks,

Jennifer

Re: Good morning routine stopped working

JenniferV — Sun, 04 Sep 2022 03:37:23 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Good morning routine stopped working

JenniferV — Mon, 05 Sep 2022 03:39:08 GMT

Hello Caique,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer