topic Re: Google Nest App in Apps / Account

Google Nest App

RonnyR — Wed, 07 Sep 2022 15:30:05 GMT

I have a migrated nest account and it works on my phone app but does not work on my TV. There is no option for the nest app to sign in via google. How can i sign in?

Re: Google Nest App

MplsCustomer — Wed, 07 Sep 2022 18:26:40 GMT

This is what Google Nest's help pages say:

This Google Nest Help page says that for an Android TV, you need "A Nest Account that hasn’t been migrated to a Google Account."

https://support.google.com/googlenest/answer/7035987?hl=en&co=GENIE.Platform%3DAndroid

This Google Nest Help page says "Once you migrate your account, you’ll no longer be able to use the Nest app on Apple TV or on Android TV.":

https://support.google.com/googlenest/answer/9297676#zippy=%2Candroid-tv-and-apple-tv

Re: Google Nest App

Azarco — Mon, 12 Sep 2022 22:25:54 GMT

Hey there,

MplsCustomer, we appreciate the assistance.

RonnyR, hope the provided links and information above helps. Let us know if you have other questions or concerns.

Thanks,

Alex

Re: Google Nest App

Azarco — Thu, 15 Sep 2022 22:35:13 GMT

Hello RonnyR,

Checking back in to see if you still need help with this. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

Re: Google Nest App

Azarco — Fri, 16 Sep 2022 23:23:28 GMT

Hi there,

Bumping in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Alex