topic Re: How to change Nest verification phone number - cant login in Apps / Account

How to change Nest verification phone number - cant login

JasonY — Sun, 11 Sep 2022 23:42:59 GMT

I am trying to login to my nest app but I have changed my phone number and the verification sends a message to my old phone number.

As i am not logged in I can't change the number.

Please help

Re: How to change Nest verification phone number - cant login

LesB — Mon, 12 Sep 2022 23:55:16 GMT

I have the same issue!!!
How do you get the verification from an old number you no longer have?

Re: How to change Nest verification phone number - cant login

jayleenmoskos — Tue, 13 Sep 2022 17:18:58 GMT

Help recover acc it's my main one

Re: How to change Nest verification phone number - cant login

jayleenmoskos — Tue, 13 Sep 2022 17:20:57 GMT

Need help

Re: How to change Nest verification phone number - cant login

jayleenmoskos — Tue, 13 Sep 2022 17:22:59 GMT

Yeah and if you do verification by email it sends a code to the email you can't get in to

Re: How to change Nest verification phone number - cant login

jayleenmoskos — Tue, 13 Sep 2022 17:24:13 GMT

Can you help

Re: How to change Nest verification phone number - cant login

LesB — Tue, 13 Sep 2022 19:59:44 GMT

I managed to get on with Nest and got a call back from google. I had to reset my Nest Thermostat and set up a new Gmail account and then was able to link it.

Here is a link to support. Fill out the questionnaire 3-step process. It’ll come up to a ph# you can call.

https://support.google.com/googlenest/gethelp

Re: How to change Nest verification phone number - cant login

LesB — Tue, 13 Sep 2022 20:00:38 GMT

See my reply.

https://support.google.com/googlenest/gethelp

Re: How to change Nest verification phone number - cant login

LesB — Tue, 13 Sep 2022 20:01:16 GMT

https://support.google.com/googlenest/gethelp

Re: How to change Nest verification phone number - cant login

LesB — Tue, 13 Sep 2022 20:02:25 GMT

See my reply below