topic Moved to new home in Apps / Account

Moved to new home

heymull — Sun, 19 Sep 2021 14:05:18 GMT

I recently moved to a new city, and I want to reset several Google Home devices, and completely remove the previous home location. I also want to remove the new home location because I began setting it up incorrectly. My Google Home app is now littered with incorrect details. While I can easily find how to add a new home and add new devices, I can't find instruction for removing home locations or removing devices completely.

Re: Moved to new home

GarrettDS — Thu, 23 Sep 2021 17:01:17 GMT

Hey there heymull,

Exciting news to hear that you moved to a new city, hope it's been a smooth transition for you. I'm happy to see how we can get your devices all reset.

There are a few different ways to reset your Google Home devices, here is a comprehensive guide that will walk you though how to reset your devices.

As far as the Google Home app, have you tried uninstalling and reinstalling the app?

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: Moved to new home

GarrettDS — Mon, 27 Sep 2021 17:36:04 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: Moved to new home

heymull — Tue, 28 Sep 2021 03:44:07 GMT

I figured out how to reset 2 different minis - 1 needed a major update that had been delayed for too long, and it behaving properly again now. These 2 are happily (stereo) paired on either side of my kitchen sink/window.❤️

I have several more devices to work through and the reset guide you linked to will be helpful.

Re: Moved to new home

GarrettDS — Tue, 28 Sep 2021 18:01:22 GMT

Hey folks,

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.

Garrett DS