topic Best thermostat missing history in Apps / Account

Best thermostat missing history

CraigLee — Thu, 15 Sep 2022 15:10:23 GMT

My iPhone app is missing the usage history. Help!

Re: Best thermostat missing history

Jake — Thu, 22 Sep 2022 17:18:16 GMT

Hey CraigLee,

Sorry for the late reply. I wanted to follow up and see I could be of any help. Here is an article with more details on the energy history. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Best thermostat missing history

Jake — Mon, 26 Sep 2022 19:49:20 GMT

Hey CraigLee,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Best thermostat missing history

Jake — Tue, 27 Sep 2022 18:41:43 GMT

Hey CraigLee,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake