topic Re: Nest app issue, Can't sign in on iPhone, Java-scrip need to enabled in Apps / Account

Nest app issue, Can't sign in on iPhone, Java-scrip need to enabled

Fabrizz2022 — Tue, 30 Aug 2022 18:02:22 GMT

My Nest app and Home app won't let me sign to my account. It keeps referring my that the Java scrip is not enable

I tried to run another web browser and the Nest app access wortks there.

I made Chrome my default browser in my iPhone and still keeps showing the same issue, I delete the Nest and Home app and installed them again and same issue, Java scrip is not enabled, even after switching default browser settings.

Any suggestions?

Re: Nest app issue, Can't sign in on iPhone, Java-scrip need to enabled

janthadeus — Mon, 05 Sep 2022 23:06:08 GMT

Hi Fabrizz2022,

Thanks for reaching out! I'm sorry for the delayed response and thanks for your effort. Let's check this out — do you have a windows or mac computer?

Going over the steps here might help:

Open Chrome on your computer.
Click. Settings.
Click Security and Privacy.
Click Site settings.
Click JavaScript.
Select Sites can use JavaScript.

Let me know how it goes.

Thanks,

Re: Nest app issue, Can't sign in on iPhone, Java-scrip need to enabled

basecamp — Thu, 15 Sep 2022 16:26:03 GMT

I'm having exact same issue, and javascript is enabled. I input my email and when I click "Next" the "Email or phone" banner in the box overlays on top of the email I just typed in - and nothing happens. It won't go away unless I try to type my email in again, but everytime I hit "Next" the same banner overlays and I'm stuck and cant sign in.