topic Re: Nest WiFi and Fios DVR not accessable in Apps / Account

Nest WiFi and Fios DVR not accessable

Braveheart3158 — Wed, 14 Sep 2022 21:19:38 GMT

I replaced my Fios Router with a Google Nest Gen 2 router. I installed a MOCA in order to still access to Fios Menus etc.. However I am not able to access the DVR thru the Fios app on my iPhone or Mac. I have been told by Verizon that I can not access the DVR without their router.
Is there a work around for this issue so I can access the DVR thru the Fios app with the Nest Router?
Thanks

Re: Nest WiFi and Fios DVR not accessable

Jhonleanmel — Mon, 19 Sep 2022 00:22:59 GMT

Hi Braveheart3158,

Thanks for posting ― let's see what's going on.

You can still access the Internet when connected to the Google Nest Router. Also you can port forward other devices so you can access them remotely, however, if the limits of the DVR is from Verizon's router, you will need to reach out to them for other work-around.

Best,

Mel

Re: Nest WiFi and Fios DVR not accessable

Princesss — Thu, 22 Sep 2022 03:09:58 GMT

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Nest WiFi and Fios DVR not accessable

Princesss — Fri, 23 Sep 2022 03:18:23 GMT

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.

Best,

Princess