topic How do I escalate a case? in Apps / Account

How do I escalate a case?

G_ — Wed, 28 Sep 2022 08:53:40 GMT

Hi,

How do I escalate case 8-4302000033419?

The lack of engagement is disappointing.

Thanks

Re: How do I escalate a case?

EdwardT — Thu, 29 Sep 2022 16:00:42 GMT

Hi G_,

Thanks for reaching out. I checked the case number you provided and it appears that the issue has been resolved. Let us know if you have questions and we'd be glad to assist.

Thanks,

Edward

Re: How do I escalate a case?

janthadeus — Tue, 04 Oct 2022 05:42:48 GMT

Hey folks,

Checking back in should you still have further questions here. Let us know by replying to this thread.

Thanks for your help, Edward.

Best,

Re: How do I escalate a case?

janthadeus — Wed, 05 Oct 2022 05:44:38 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Regards,