topic Re: Nestctenew and solar panels in Apps / Account

Nestctenew and solar panels

Krp1 — Mon, 10 Oct 2022 22:49:10 GMT

I have solar panels that supply approximately 98% of my power. How can I make nest renew aware of this?

Re: Nestctenew and solar panels

Jake — Mon, 17 Oct 2022 18:06:05 GMT

Hey Krp1,

Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article with more details on Nest Renew. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nestctenew and solar panels

Krp1 — Mon, 17 Oct 2022 18:14:39 GMT

I don't see an article. How does nest renew know I have solar panels?

Re: Nestctenew and solar panels

Jake — Tue, 18 Oct 2022 18:13:08 GMT

Hey Krp1,

I am sorry you are having trouble seeing the article. Nest Renew, goes of the amount of fossil fuel energy used in your home. I will leave the link below for you to click on, so you can learn more.

https://goo.gle/3s5Ir59

Best regards,

Jake

Re: Nestctenew and solar panels

Krp1 — Tue, 18 Oct 2022 18:47:47 GMT

Ok, I get that. But, how does it work if I have solar panels on my house?

Re: Nestctenew and solar panels

Jake — Tue, 25 Oct 2022 17:12:31 GMT

Hey Krp1,

Sorry for any confusion here. Even if you receive a renewable energy service from your electricity provider or have solar panels on your home, Google will still purchase RECs for you through Nest Renew Premium.

With Clean Energy Match, we purchase RECs based on the estimate of the fossil fuel-generated electricity used by the average household. This is not determined by the energy mix of your specific electric utility provider or your particular service. Hope this helps.

Best regards,

Jake

Re: Nestctenew and solar panels

Jake — Fri, 28 Oct 2022 16:49:11 GMT

Hey Krp1,

I wanted to check in and see if you had any questions from here. Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

Re: Nestctenew and solar panels

Jhonleanmel — Sat, 29 Oct 2022 18:47:48 GMT

Hi folks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel