topic Re: Can’t connect google mini to WiFi in Apps / Account

Can’t connect google mini to WiFi

LA4 — Wed, 19 Oct 2022 22:43:38 GMT

Hello, I have two problems. Dolly know if anyone can offer some enlightenment.

1. I accidentally deleted all the categories of rooms in groups in my Google home app. How can I reinstall them?

2. I moved to a new place. Try to connect my Google mini to the Wi-Fi. The Google mini lets me know that I have detected it. Then it says connection failure stating that the Google mini cannot be contacted to the Wi-Fi on my iPhone. Does anyone know how to solve this issue?

Thank you so much!

Re: Can’t connect google mini to WiFi

MplsCustomer — Thu, 20 Oct 2022 01:53:58 GMT

@LA4

If all you did was delete "rooms" in your Google Nest "home", the devices are still there and can be added to a different "room", but you'll have to add back the "rooms" you want:

https://support.google.com/googlenest/answer/9155535?hl=en#zippy=%2Cdelete-a-room

Since you are on a new Wi-Fi network and your Nest Mini still has its old Wi-Fi credentials, you'll probably have to do a factory reset and then add it back.

https://support.google.com/googlenest/answer/7170507?hl=en#zippy=%2Cif-your-speaker-or-display-isnt-connected-to-a-wi-fi-network

https://support.google.com/googlenest/answer/7073477

Re: Can’t connect google mini to WiFi

Juni — Sun, 23 Oct 2022 18:42:21 GMT

Hi folks,

@MplsCustomer, thanks for the help.

@LA4, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Best,

Juni

Re: Can’t connect google mini to WiFi

LA4 — Sun, 23 Oct 2022 18:56:12 GMT

Hello everyone, I did a factory reset and it still doesn’t work. At the initial part, I did hear the beep which confirms that I am connected to my Google mini. Yet at the end of the day, it says connection failure because it cannot detect the Wi-Fi on my iPhone. Dear community, Any advice?

Re: Can’t connect google mini to WiFi

Juni — Mon, 24 Oct 2022 15:44:43 GMT

Hi LA4,

Thanks for trying that step. Try to forget your WiFi then connect to it again, then redo the setup. Also, to further isolate the issue, use another mobile phone and see if this will work.

Keep me posted.

Thanks,

Juni

Re: Can’t connect google mini to WiFi

Jake — Thu, 27 Oct 2022 20:40:03 GMT

Hey LA4,

I wanted to check in and see if you managed to see Juni's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Can’t connect google mini to WiFi

Jake — Fri, 28 Oct 2022 16:46:15 GMT

Hey LA4,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake