topic Re: Rgb pot lights in Apps / Account

Rgb pot lights

Sg5 — Mon, 24 Oct 2022 23:12:54 GMT

I have color Globe electric ceiling led pot lights but I can't change the color of them in the google home app. I used to be able to but recently I am unable to. I can change them in the globe app but not Google home. Anyone have any ideas?

Re: Rgb pot lights

AbdnChris — Mon, 24 Oct 2022 23:23:12 GMT

Same for myself. I have 17 bulbs that can change to any colour but as of about 24 hours ago Google Home app, assistant and hubs don't recognise them as having this functionality where previously they had all worked just fine. They are from a few different manufacturers/brands but all connected to Google via the Tuya (Smartlife) service. Within the Tuya app I still have full functionality.

Re: Rgb pot lights

MplsCustomer — Tue, 25 Oct 2022 00:02:12 GMT

We don't have smart lights and don't use the color option, but there are many recent posts in this forum indicating a recent update of the Google Home app (or something on Google Nest's servers) recently removed the ability to change colors.

Re: Rgb pot lights

AbdnChris — Tue, 25 Oct 2022 18:58:24 GMT

Well about 10 minutes ago all of my lights decided to switch off without my say so. I went to turn them back on via the Home app and was pleasantly surprised to see the colour button has reappeared. Looks like Google have worked fast to implement a fix and in pushing it through the lights all switched off at the same time. One happy person here and kudos to the team within Google who were tasked with diagnosing and fixing the issue. Very I.pressed it was fixed so quickly.

Also, I checked my Home Hubs & Home Hub Max. The Colour button wasn't showing on those until I power cycled them. Now it's all back to being as it should do.

Re: Rgb pot lights

Sg5 — Thu, 27 Oct 2022 23:19:13 GMT

After struggling for a bit to get the lights working as they should, I had a brain fart and came up with one last solution. I unlinked the accounts in the Google home app and linked them up again and the lights now have the Color button back in the home app. I hope this helps and works for others 🙂

Re: Rgb pot lights

Jeff — Fri, 28 Oct 2022 18:35:36 GMT

Hey Sg5,

Thanks so much for sharing what you did to get things working. That's always a big help for others looking for the same solution. Before I mark this as resolved for you, I wanted to check in and see if you had any other questions or needs. If so, just let me know.

Thanks,
Jeff

Re: Rgb pot lights

Jeff — Tue, 01 Nov 2022 15:25:53 GMT

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff

Re: Rgb pot lights

Sg5 — Tue, 01 Nov 2022 23:43:01 GMT

All is good. Thanks

Re: Rgb pot lights

Princesss — Wed, 02 Nov 2022 02:03:41 GMT

Hi Sg5,

Thanks for the update. Since this has been resolved we'll go ahead and lock this thread now. Feel free to start a new one if you need assistance with your Nest devices and the Community would gladly help.

Best,

Princess