topic Nest App cannot be added in Google Home due to Authentication Error in Apps / Account

Nest App cannot be added in Google Home due to Authentication Error

andreil — Tue, 25 Oct 2022 12:26:18 GMT

Hello!

It is a month now since I have a Google NEst learning thermostat 3rd generation.

I set it up in Nest App and works great.

When I am trying to add the Nest device in Google Home and select Sign In with Google I get the following error.

Can someone help me?

Re: Nest App cannot be added in Google Home due to Authentication Error

MplsCustomer — Tue, 25 Oct 2022 13:46:24 GMT

@andreil

The way it is supposed to work is that when the Nest Learning Thermostat is added using the Google Nest app, it should AUTOMATICALLY show up in the Google Home app, provided that you are logging onto both apps with the same Google (gmail) account and are accessing the same Google Nest "home/structure" in both apps. The thermostat is not supposed to be separately "added" to the Google Home app.

However, I just saw this new post today on a different thread; I don't know if it's relevant or not:

https://www.googlenestcommunity.com/t5/Apps-Account/Can-t-enter-serial-number/m-p/267725/emcs_t/S2h8ZW1haWx8bWVzc2FnZV9zdWJzY3JpcHRpb258TDlOWjBFQ0RVR1VKTDV8MjY3NzI1fFNVQlNDUklQVElPTlN8aEs#M14740

Re: Nest App cannot be added in Google Home due to Authentication Error

andreil — Thu, 27 Oct 2022 14:50:43 GMT

Incredible! My struggle is over. I solved it with the method from the link you added.

Thank you!

Re: Nest App cannot be added in Google Home due to Authentication Error

Jeff — Fri, 28 Oct 2022 18:39:53 GMT

Hey andreil,

I'm happy to see that you got things worked out with MplsCustomer's help. Before I mark this as resolved for you, is there anything else you might need? If you need anything else, just let us know.

Thanks,
Jeff

Re: Nest App cannot be added in Google Home due to Authentication Error

Jeff — Tue, 01 Nov 2022 15:22:29 GMT

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff