topic Did i get hacked? in Apps / Account

Did i get hacked?

Yinger — Tue, 25 Oct 2022 15:29:45 GMT

I turned to this community page for help on the Google nest and was told that help will be given offline. A request was made for the email used to log in to my account to authenticate my account. I didnt hear from the help desk thereafter. Did i get hacked? Can you assist?

Re: Did i get hacked?

MplsCustomer — Tue, 25 Oct 2022 16:23:27 GMT

@Princesss

What happened to this customer's "form" (https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Reply-to-black-lines-on-screen/td-p/225619), which you said was received and was being processed?

Re: Did i get hacked?

Jake — Wed, 02 Nov 2022 19:28:06 GMT

Hey Yinger,

I wanted to check in with you, and see if I could be of any help. Was this the form you had filled out? If so, you should have received an email from our team. If you are not seeing the email, I would check your junk/spam folder, as it could have gone there. If you are still not seeing the email, I would recommend filling out the form once more, and letting me know once that is done.

Best regards,

Jake

Re: Did i get hacked?

Jake — Wed, 09 Nov 2022 19:40:26 GMT

Hey Yinger,

I wanted to check in with you. I am showing a case has been created for you, and our team should be in contact via email from here. Please be on the lookout for that, and let me know if you have any questions from here.

Best regards,

Jake

Re: Did i get hacked?

Jake — Thu, 10 Nov 2022 17:52:17 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake