topic Re: Nest Login verification on Iphone - "Open the Google App" Which app? None show a prompt! in Apps / Account

Nest Login verification on Iphone - "Open the Google App" Which app? None show a prompt!

KennyBellew — Tue, 18 Oct 2022 12:49:30 GMT

My iPhone crashed during IOS update and I had to do an iPhone restore. When I try to sign in to Nest via Google, it says -- Verify it's You. Open the Google App on Kenneth's iPhone and tap YES.

Which Google App? I've opened Google Home, Google, Google Images, and Google Maps, but none of them will complete this step and I cannot get logged into Nest. Any help? Does anyone know which Google App is intended or why none of them complete this task? Or, any other way I can get logged in?

Re: Nest Login verification on Iphone - "Open the Google App" Which app? None show a promp

MplsCustomer — Tue, 18 Oct 2022 16:56:50 GMT

Google Nest Support:

Can you please answer this?

Re: Nest Login verification on Iphone - "Open the Google App" Which app? None show a promp

Juni — Thu, 27 Oct 2022 22:37:04 GMT

Hi folks,

@MplsCustomer, we'll take it from here, thanks.

@KennyBellew, sorry for the late reply. Thanks for posting here in the Google Nest Community. Here is a helpful link for you, so you can download Google App.

Keep me posted.

Best,

Juni

Re: Nest Login verification on Iphone - "Open the Google App" Which app? None show a prompt!

Juni — Sun, 30 Oct 2022 22:40:53 GMT

Hi there,

I want to check if you still need help. Don't hesitate to reach back if you do.

Thanks,

Juni

Re: Nest Login verification on Iphone - "Open the Google App" Which app? None show a prompt!

Juni — Wed, 02 Nov 2022 14:18:58 GMT

Hello KennyBellew,

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Regards,

Juni