topic Nest Protect not Showing up in IOS Google Home App in Apps / Account

Nest Protect not Showing up in IOS Google Home App

DrTek — Wed, 02 Nov 2022 01:07:11 GMT

Ok. With the latest IOS Google Home app, I am able to see my first gen Nest Hellos .
Unable to migrate, I ended up deleting my devices, and then my Nest account.
I then signed in with Google, and re added my cam and Protect.

In the IOS Google Home app, I can see the cam, but not the protect. Is this an issue for IOS? Because I have seen screenshots of the protects showing up in the app.

Am I missing something. Or is this an IOS limitation?

Thanks.

Re: Nest Protect not Showing up in IOS Google Home App

MplsCustomer — Wed, 02 Nov 2022 03:04:05 GMT

@DrTek

Nest Protects only appear in the Google Nest app.

Re: Nest Protect not Showing up in IOS Google Home App

DrTek — Wed, 02 Nov 2022 03:20:42 GMT

Supposedly it was to be ported over into the Google Home app. I am now able to see my Nest Hello in the app. Before, it was only available in the Nest app.

Re: Nest Protect not Showing up in IOS Google Home App

MplsCustomer — Wed, 02 Nov 2022 14:08:18 GMT

@DrTek

Yes, our Google Nest Hello Doorbells were ported over to the Google Home app years ago. But Nest Protects were not; I don't know why; I'm just another Google Nest customer.

"Note: Nest Protect and Nest Tag only appear in the Nest app."
https://support.google.com/googlenest/answer/9893532

Re: Nest Protect not Showing up in IOS Google Home App

Jeff — Mon, 07 Nov 2022 23:05:17 GMT

Hi DrTek,

I just wanted to jump in real fast to see if you saw MplsCustomer's latest reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping. I appreciate all the input, MplsCustomer!

Thanks,
Jeff

Re: Nest Protect not Showing up in IOS Google Home App

Jeff — Tue, 15 Nov 2022 15:53:27 GMT

Hi DrTek,

I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.

Thanks,
Jeff

Re: Nest Protect not Showing up in IOS Google Home App

Jake — Wed, 16 Nov 2022 19:58:25 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake