topic Re: Cannot Invite Family Members to Home in Apps / Account

Cannot Invite Family Members to Home

JoeThomas1971 — Wed, 02 Nov 2022 00:13:57 GMT

I cannot Invite anyone to Home. I've tried multiple email addresses and always get the exact same error: "can't send invite right now". This is true from Android and from laptop. Judging by all the posts this is a longstanding issue with no solution because I never see Google address it.

Please help.

Re: Cannot Invite Family Members to Home

MplsCustomer — Wed, 02 Nov 2022 03:06:00 GMT

@JoeThomas1971

If you're trying to invite a family member who does NOT have a Google (gmail) account, the Google Home app displays the misleading "can't send invite right now" message. You have to have a gmail account to be a household member.

Re: Cannot Invite Family Members to Home

JoeThomas1971 — Wed, 02 Nov 2022 15:18:52 GMT

Yeah, that's not the problem. I'm trying to invite someone with a garden variety Gmail account. Funny thing is, I've seen answers that tell me it's the Gmail account that's the problem, or I can't invite someone with a workspace Gmail.

I just don't know.

Nobody listens to Joe.....

Re: Cannot Invite Family Members to Home

MplsCustomer — Wed, 02 Nov 2022 16:08:16 GMT

@JoeThomas1971

If your prospective household members have regular gmail accounts, then I don't know why you're getting a "can't send invite right now" error message.

Google Nest Support: maybe you could respond as to whether there's a Google Nest server problem right now.

I'm just another Google Nest customer and was trying to point out that Google Nest gives that same message if you try to invite someone who does NOT have a gmail account. Other customers who were trying to invite someone with, say a Yahoo account, reported that it worked when they switched to a gmail account.

Re: Cannot Invite Family Members to Home

Juni — Sat, 05 Nov 2022 21:25:45 GMT

Hi folks,

@MplsCustomer, thanks for the help.

@JoeThomas1971, thanks for posting. I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. Here is a helpful link that you can check.

Keep me posted.

Thanks.

Juni

Re: Cannot Invite Family Members to Home

Juni — Tue, 08 Nov 2022 21:29:46 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Cannot Invite Family Members to Home

Juni — Wed, 09 Nov 2022 21:32:46 GMT

Hello JoeThomas1971,

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni