topic Re: S/N doesn't match my doorbell's actual s/n. in Apps / Account

S/N doesn't match my doorbell's actual s/n.

Chuck4 — Thu, 27 Oct 2022 12:35:47 GMT

S/N doesn't match my doorbell's actual s/n.

Re: S/N doesn't match my doorbell's actual s/n.

RXShorty — Thu, 27 Oct 2022 13:04:28 GMT

Hi @Chuck4

Did you buy this doorbell at a store or second hand?

And which SNs don't match? Are you referring to the box it came in and the device it self? 😊

Re: S/N doesn't match my doorbell's actual s/n.

Jeff — Tue, 01 Nov 2022 22:26:58 GMT

Hi Chuck4,

I just wanted to jump in real fast to see if you saw RXShorty's reply and to see if you had that info he asked for. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: S/N doesn't match my doorbell's actual s/n.

aatienza — Sat, 05 Nov 2022 02:03:08 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Jeff.

Thanks,

Archie

Re: S/N doesn't match my doorbell's actual s/n.

janthadeus — Sun, 06 Nov 2022 03:00:44 GMT

Hi folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help here, RXShorty, Jeff and Archie.

Best,