topic Re: Nest app on phone in Apps / Account

Nest app on phone

Natie — Sun, 23 Oct 2022 17:55:21 GMT

I cannot log in on my nest app on my iPhone for some reason. It keeps telling me try again in a few minutes but it has been going on for three days and I need to have quick access to home cameras

Re: Nest app on phone

LaFemmeLoca — Sun, 23 Oct 2022 22:10:11 GMT

Same has been going on with my Samsung Galaxy. Started on Friday evening while trying to get my Yale lock back online. All of a sudden, I got the "There was a problem connecting to the Nest Service. Try again in a few minutes." I have uninstalled, reinstalled, rebooted router, rebooted phone and nothing. Log in with google login and nothing. I can log into my nest account with google on my computer but I cannot add my yale lock back on it. And you can't add a yale lock via the google home app. Hopefully someone will figure this out.

Re: Nest app on phone

Jake — Wed, 02 Nov 2022 19:45:10 GMT

Hey there,

Sorry for the late reply and to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest app on phone

janthadeus — Sun, 06 Nov 2022 00:07:56 GMT

Hi folks,

Checking in — have you tried the steps in the article shared by Jake? If so, how did it go? Let me know if you need more help.

I appreciate your help here, Jake.

Thanks,

Re: Nest app on phone

janthadeus — Wed, 09 Nov 2022 00:35:42 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,