topic Re: Recognising the wrong device type in Apps / Account

Recognising the wrong device type

Hardik0332 — Wed, 12 Oct 2022 06:56:42 GMT

In home app I can't change the device type. I have smart fan but the is recognising it is curtain. And also I can't change it the device type. Please help me

Re: Recognising the wrong device type

Jake — Wed, 02 Nov 2022 20:14:48 GMT

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article that could be of help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Recognising the wrong device type

Azarco — Mon, 07 Nov 2022 17:34:27 GMT

Hi Hardik0332,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Thanks,

Alex

Re: Recognising the wrong device type

Azarco — Tue, 08 Nov 2022 18:26:11 GMT

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,
Alex