topic Re: Group assignment in Apps / Account

Group assignment

Johnlantto — Mon, 20 Sep 2021 19:16:40 GMT

All the devices that I have loaded show up on the main homepage with the correct room assignments. I’am also able to create groups. With one exception. One of the TVs ,in a room by itself , doesn’t show up on the list of eligible devices for grouping. What’s going on?

does not show up on the page of eligible devices to group. What’s going on?

Re: Group assignment

GarrettDS — Fri, 24 Sep 2021 20:06:40 GMT

Hey there,

I understand that issues with managing speaker groups can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,

Garrett DS

Re: Group assignment

GarrettDS — Mon, 27 Sep 2021 16:42:03 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: Group assignment

GarrettDS — Tue, 28 Sep 2021 18:14:59 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS