topic Re: Pandora Password updated -- now Nest unable to connect in Apps / Account

Pandora Password updated -- now Nest unable to connect

PappaBear — Sat, 12 Nov 2022 20:02:40 GMT

My google home account is email @ gmail my pandora account is email at hotmail

I recently needed to update my pandora account password (password reset on pandora.com etc).

now i'm unable to update the password in google home.

I've set my music no no default.. and unlinked my pandora account...
then tried to resubscribe the pandora account (so i can enter the new password)..however it never prompts me for username/password of pandora ...so it <appears> to be still using cached credentials.

How do I force the pandora account removal from the G Home App?

Thanks,

PappaBear

Re: Pandora Password updated -- now Nest unable to connect

Brad — Tue, 15 Nov 2022 22:01:23 GMT

Hi there,

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Have you tried to go through the web app version of Pandora to see if you have the options to execute what you are looking to do, there? I would definitely check out their web application to try this out. If that doesn't work, please let us know, and we can go over some other options.

Best regards,
Brad

Re: Pandora Password updated -- now Nest unable to connect

Princesss — Mon, 21 Nov 2022 22:41:49 GMT

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Pandora Password updated -- now Nest unable to connect

Princesss — Tue, 22 Nov 2022 22:43:30 GMT

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.

Best,

Princess