topic Re: Ghost device in Family Bell in Apps / Account

Ghost device in Family Bell

HausUser — Mon, 14 Nov 2022 14:42:37 GMT

I have a device that appears in Family Bell for notification that Google home does not show as a device in the home.

Re: Ghost device in Family Bell

sipriyadarshi — Tue, 22 Nov 2022 19:20:54 GMT

Please take a look at the support page for Family Bell on Google to see which devices are available to use as part of this feature. If you are seeing devices that you do not expect, please open up a support ticket with the associated documentation (screenshots and steps to replicate) for our team to take a look.

Re: Ghost device in Family Bell

HausUser — Tue, 22 Nov 2022 20:05:26 GMT

I found the device in question. It was not assigned to the home. I was able to delete the device.

Re: Ghost device in Family Bell

Juni — Wed, 23 Nov 2022 16:55:08 GMT

Hi folks,

Thanks for the help sipriyadarshi.

Hi HausUser, thanks for posting. I hope you've got the answer you're looking for. I will mark this thread as resolved after 24 hours. If you need help, create a new thread and Community will help you.

Thanks,

Juni