topic Re: Renew nest aware 1st gen in Apps / Account

Renew nest aware 1st gen

Linjoh — Sat, 12 Nov 2022 23:31:48 GMT

I need to renew nest aware 1st gen for one device, but can't find online. I only see nest aware for multiple devices.

Re: Renew nest aware 1st gen

MplsCustomer — Sun, 13 Nov 2022 02:38:59 GMT

Google Nest claims subscriptions are renewed automatically: "Subscription renewals are billed to your saved payment method every month or year automatically.": https://support.google.com/store/answer/9396337?hl=en

If this doesn't address your issue, you could try the "Contact us" link under "Nest Aware Premier Care" on the link below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

Re: Renew nest aware 1st gen

Brad — Thu, 17 Nov 2022 19:49:21 GMT

Hi there,

Thank you for your help, @MplsCustomer.

I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription.

Best regards,

Brad

Re: Renew nest aware 1st gen

aatienza — Tue, 22 Nov 2022 23:08:41 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

Re: Renew nest aware 1st gen

aatienza — Thu, 24 Nov 2022 00:49:57 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie