topic Re: Migrating NEST account to google Home in Apps / Account

Migrating NEST account to google Home

Psonparote — Tue, 22 Nov 2022 22:05:26 GMT

I am unable to migrate NEST account to Google Home. It says I have already connected my NESt account to Google Home. If so, how do I see NESt account linked to Google Home?

Thanks

Re: Migrating NEST account to google Home

MplsCustomer — Wed, 23 Nov 2022 00:25:09 GMT

@Psonparote

What exact message are you getting?

If you have already migrated your Nest Account to a Google Account, then you do NOT even get the "Migrate to a Google Account" in Settings in the Google Nest app, and you can only sign into the Google Nest app with that Google Acccount.

If you are getting a message saying that the Google Account to which you are trying to migrate is already linked to a Nest Account, then you should be able to see the devices on that previous Nest account; select "Sign in with Google" and sign in with that Google Account.

Re: Migrating NEST account to google Home

Psonparote — Wed, 23 Nov 2022 16:04:05 GMT

Thanks for your reply. I am getting the following message. In my Nest app, I do see option to Migrate.
I do not have any Nest devices in my Google Home.

Account error

This Google Account is already linked with another Nest Account. Please select another Google Account.

Re: Migrating NEST account to google Home

MplsCustomer — Wed, 23 Nov 2022 16:15:33 GMT

@Psonparote

The only way this SHOULD happen is if you migrated another Nest Account to that Google Account in the past. The only way you SHOULD see no Google Nest devices for that Google Account in the Google Home app is if you removed them at some point in the past. If you log into the Google Nest app with that same Google Account (using Sign in with Google) do you also see no devices?

Unfortunately, Google Nest says: "It is not possible to unlink a Google Account and Nest Account that have already been linked to each other." They list 2 alternatives:

https://support.google.com/googlenest/answer/9297676?hl=en#troubleshoot-migration&zippy=%2Cerror-message-google-account-is-already-linked-with-another-nest-account

Re: Migrating NEST account to google Home

janthadeus — Mon, 28 Nov 2022 00:33:46 GMT

Hi folks,

Checking in — how’s it going? Were you able to follow the suggested steps provided by MplsCustomer? If so, how did it go? Let me know if you need anything else.

I appreciate the help here, MplsCustomer.

Thanks,

Re: Migrating NEST account to google Home

janthadeus — Thu, 01 Dec 2022 01:15:00 GMT

Hey Psonparote,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Re: Migrating NEST account to google Home

aatienza — Fri, 02 Dec 2022 02:50:57 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.

Thanks,

Archie