topic Adding “Work With Nest” products to Nest in Apps / Account

Adding “Work With Nest” products to Nest

BrianSandra — Mon, 28 Nov 2022 03:18:19 GMT

I have a number of Geeni and Roku products added to me Google Home App. I was told that I need to use a Google Streaming Device (ChromeCast, Nest Device) to view the camera. I am able to view them with ChromeCast. I thought that before getting a Google Nest I would first set up my devices in my Google Nest App. After logging into the Nest App I am not seeing any of my devices. I do not see “Works With Nest” under Options. I have one Geeni wired doorbell, two Geeni cameras, two Geeni outlets, two Roku streaming devices and two ChromeCast devices. I have not attempted to set up the ChromeCast devices - or read up on it yet.

I think I am missing something but do not know what that is. Any help would be appreciated.

Re: Adding “Work With Nest” products to Nest

Juni — Fri, 02 Dec 2022 16:57:26 GMT

Hi BrianSandra,

Thanks for posting here in the Google Nest Community.

Setting up devices can be confusing sometimes, let me give you more information. You don't need to use the Nest app for this. You can use your Google Home app to set up your new Chromecast devices just like how you set up your other Chromecast and they should sync right away. Check the helpful link below on how to set up your Chromecast.

Set up Chromecast

Let me know how it goes.

Thanks,

Juni

Re: Adding “Work With Nest” products to Nest

Jake — Tue, 06 Dec 2022 17:49:39 GMT

Hey there,

I wanted to check in and see if you managed to see Juni's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Adding “Work With Nest” products to Nest

Jake — Wed, 07 Dec 2022 18:33:32 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

Re: Adding “Work With Nest” products to Nest

BrianSandra — Wed, 07 Dec 2022 22:57:07 GMT

I have already added two ChromeCast - and other devices - in Google Home. I do not see any of the devices in Google Nest.

Re: Adding “Work With Nest” products to Nest

Azarco — Thu, 08 Dec 2022 21:17:00 GMT

Hello BrianSandra,

Have you tried linking your camera in the Google Home app? Check this article for more information.

Thanks,

Alex

Re: Adding “Work With Nest” products to Nest

BrianSandra — Thu, 08 Dec 2022 23:39:10 GMT

Hello Alex! Yes I also have two cameras and a doorbell linked. But still Google Nest is empty.

Re: Adding “Work With Nest” products to Nest

Azarco — Thu, 08 Dec 2022 23:59:44 GMT

Hey there,

Understood. If possible, could you send us a picture of what's showing on your Google Home app? Kindly edit your personal information if it's showing.

Best,

Alex

Re: Adding “Work With Nest” products to Nest

BrianSandra — Fri, 09 Dec 2022 00:07:37 GMT

Re: Adding “Work With Nest” products to Nest

Princesss — Thu, 15 Dec 2022 02:42:59 GMT

Hi BrianSandra,

Thanks for the photo you sent. Do you also experience the same even when using a different phone? Make sure that the correct account is linked before setting up.

Best,

Princess

Re: Adding “Work With Nest” products to Nest

aatienza — Mon, 19 Dec 2022 21:52:59 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Princess.

Thanks,

Archie

Re: Adding “Work With Nest” products to Nest

BrianSandra — Mon, 19 Dec 2022 23:32:27 GMT

Well I am getting no solutions so it is still a problem. Could it be that Google Home simply does not work? Prove me wrong - anyone please.

Re: Adding “Work With Nest” products to Nest

Juni — Fri, 13 Jan 2023 17:31:35 GMT

Hi BrianSandra,

Sorr for the late revert. We would just like to confirm your issue. Based on the screenshot that you sent it appears that your devices are showing in the Google Home app. Which devices are still missing? Also, did you try the step provided by Princess to further isolate the issue?

Looking forward to your response.

Thanks,

Juni

Re: Adding “Work With Nest” products to Nest

BrianSandra — Sat, 14 Jan 2023 00:37:46 GMT

You are correct - all devices are showing up in Google Home. The issue is that these devices do not show up in Google Nest. I have followed the other steps outlined but the issue still remains.

Re: Adding “Work With Nest” products to Nest

Juni — Wed, 18 Jan 2023 15:25:41 GMT

Hi there,

Thanks for the update. Is your Nest account already migrated to Google? If not, Works with Nest connections will continue to work for those users who have a non-migrated Nest Account in the Nest app for as long as our partners support them.

Check this link for more information.

Hope this helps.

Regards,

Juni

Re: Adding “Work With Nest” products to Nest

Juni — Wed, 18 Jan 2023 16:23:44 GMT

Hello there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

Thanks,

Juni

Re: Adding “Work With Nest” products to Nest

Juni — Thu, 19 Jan 2023 17:25:08 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni

Re: Adding “Work With Nest” products to Nest

BrianSandra — Thu, 19 Jan 2023 18:07:12 GMT

Google Nest is still empty after a sync. Google Home shows all my devices.

Re: Adding “Work With Nest” products to Nest

Princesss — Thu, 26 Jan 2023 00:25:35 GMT

Hi BrianSandra,

Thanks for the update. How was it-- is everything working good now with your devices?

Best,

Princess

Re: Adding “Work With Nest” products to Nest

BrianSandra — Thu, 26 Jan 2023 01:24:46 GMT

Hello Princess! As I stated a number of times, I have re-synced Google Nest and THERE ARE NO DEVICES showing. I want to use Google Nest. The devices are ONLY showing in Google Home - including a number of Google Home Mini and Chromecast devices.